Schools often become a vital support system for students navigating family stressors like separation, conflict, or more serious home-based issues. This practical and engaging webinar explores the varied impact of family challenges on young people, what your role is (and isn’t), and how school staff can respond with compassion, clarity, and consistency. Dr Matt O’Connor provides tools for communication with families, supporting student wellbeing, and developing clear school-wide processes.
Learning outcomes
Key ideas that will be covered include:
Understand the spectrum of family difficulties and their potential impact on students
Identify key signs that a student may be affected by home-related challenges
Learn effective strategies for supporting students while maintaining clear boundaries
Gain confidence in communicating with families, including managing sensitive or legal issues
Explore ways to create safe, stable, and consistent school environments
Begin developing or refining a whole-school process for responding to family challenges
This course includes:
- 1hr video
- Slides + resources
- Access at any time
Who is it for?
- Pastoral carers (e.g. year level leaders, heads of house, deputy)
Presented by:
- Dr Matt O'Connor


