ConnectEd Counselling and Consultancy
Fees
We believe it is important to be transparent about fees so you can make an informed decision about the support you access. The sections below cover counselling, rebates and funding, assessments, additional professional work, cancellations and consultancy.
Where a different fee may apply, we will discuss it with you in advance.
Counselling
Counselling fees
Our counselling fees are below the Australian Association of Psychologists (AAPI) recommended fee of $340 for a 40–60 minute appointment.
Initial session
$275
50-minute appointment
Ongoing sessions
$255
50-minute appointment
What your session fee includes
Funding and rebates
Payment and rebate options
Select a heading below and click the + to expand the full details. Only the information you open is shown, so this section stays easy to scan.
This means paying the total cost without using a rebate. This may be preferable where you do not want to use Medicare Better Access, or where the service you are accessing is not eligible for a rebate.
A Mental Health Care Plan is typically completed by a GP where they determine that the eligibility requirements are met. You pay the session fee at the time of consultation and, where the service is eligible, Medicare returns the applicable rebate.
The current rebates listed on this page are $149.05 for a Clinical Psychologist and $101.55 for a psychologist.
You can generally access an initial six sessions before returning to your GP if further sessions are required. Medicare also applies a maximum of 10 individual Better Access psychology services in a calendar year. Unused services on a valid referral can carry into the following year, subject to the calendar-year claiming limit.
It is your responsibility to ensure the required referral paperwork is in place, although we will help you understand what is needed. Some services, including some parenting support, may not be eligible for a Medicare rebate.
At ConnectEd, we place more weight on finding the right person and the right service for you than on profession or rebate alone.
Private health funds have different rules about what is eligible and how claims are processed. In most cases we can provide an invoice suitable for claiming. We do not process private health rebates in the clinic.
We can provide support where funding is self-managed or plan-managed. Our fee is slightly higher than the NDIS rate, so please confirm with your plan manager that the fee can be covered before commencing.
The QPS SelfRefer Program is available to current QPS staff across roles and can be used for personal or work-related support. QPS covers the cost of six sessions, with no out-of-pocket cost to you. Additional sessions may sometimes be requested and approved.
Your psychologist will sight your staff registration number. Invoicing to QPS uses a de-identified invoice number rather than your identifying information.
Our psychologists can provide counselling funded through Victims Assist. You will usually be given an amount or number of sessions that can be used towards counselling. Our standard counselling fee applies.
Assessments
Assessment fees are different from therapy fees
Assessment involves substantial professional work that happens both in appointments and behind the scenes. The cost reflects the time required to gather information, administer and score measures, interpret the findings, write the report and provide feedback.
Every assessment begins with an intake session. After that meeting, your psychologist clarifies the questions you want answered, recommends the components likely to be useful and provides a detailed breakdown of the expected activities and projected cost.
Why we start with intake
Sometimes the most useful recommendation is that a formal assessment is not needed, or that a different pathway would answer the question better. We do not want you paying for assessment components you do not need.
Your invoice then shows the predicted time for the work being recommended.
The ConnectEd approach
What is different about ConnectEd assessments?
Our assessment team includes experienced psychologists with additional Educational and Developmental psychology training. We bring strong knowledge of schools and learning, while assessing children, teenagers and adults across study, work and everyday life.
Understanding, not just an answer
Assessment should build a clearer understanding of strengths, challenges and context — not simply produce a score or diagnosis.
Strong school knowledge
For young people, our school experience helps us interpret information and make recommendations that are realistic in classrooms.
Across the lifespan
For adults, we consider developmental history alongside current study, work, relationships and day-to-day functioning.
Time to interpret properly
We allow time for careful scoring, interpretation and report writing so the final report explains how the pieces fit together.
Detailed assessment information
See what is included before looking at the total fee
Each assessment is made up of a number of separate professional activities. The options below show the typical activities, then the overall time range, and finally the indicative fee.
Use the ▾ icon beside an assessment to expand the details. After intake, your psychologist provides a more specific estimate based on what is actually recommended.
Psychoeducational assessments
Typical activities include:
- Intake session
- School observation/consultation
- Review of developmental documentation
- One-on-one session with child
- Test administration and scoring
- Test interpretation and report writing
- Feedback session
- Finalising and issuing report
Typical total time: approximately 11–15 hours
The fee is based on the overall professional time required, including school liaison and report writing so your psychologist can develop a rich understanding of your child.
Indicative fee: approximately $2,959–$4,035. Your actual cost may be lower or higher depending on your needs. Your psychologist will provide a more specific estimate after the intake session.
Typical activities include:
- Intake session
- Review of historical documentation
- Test administration and scoring
- Test interpretation and report writing
- Feedback session
- Finalising and issuing report
Typical total time: approximately 9–12 hours
The fee is based on the overall professional time required, including assessment, interpretation and report writing so your psychologist can develop a rich understanding of your needs.
Indicative fee: approximately $2,421–$3,228. Your actual cost may be lower or higher depending on your needs. Your psychologist will provide a more specific estimate after the intake session.
ADHD assessments
Typical activities include:
- Intake session
- School observation
- Review of developmental documentation
- One-on-one session with child
- Test administration and scoring
- Test interpretation and report writing
- Feedback session
- Finalising and issuing report
Typical total time: approximately 7–10 hours
The fee is based on the overall professional time required, including school liaison and report writing.
Indicative fee: approximately $1,883–$2,690. Your actual cost may be lower or higher depending on your needs. Your psychologist will provide a more specific estimate after the intake session.
Typical activities include:
- Intake session
- Review of historical documentation
- Test administration and scoring
- Test interpretation and report writing
- Feedback session
- Finalising and issuing report
Typical total time: approximately 7–9 hours
The fee is based on the overall professional time required, including assessment, interpretation and report writing.
Indicative fee: approximately $1,883–$2,421. Your actual cost may be lower or higher depending on your needs. Your psychologist will provide a more specific estimate after the intake session.
Typical activities include:
- Intake session
- School observation
- Review of developmental documentation
- One-on-one session with child
- Test administration and scoring
- Test interpretation and report writing
- Feedback session
- Finalising and issuing report
Typical total time: approximately 12–18 hours
The comprehensive pathway allows additional time to investigate broader learning, cognitive or psychosocial questions alongside ADHD.
Indicative fee: approximately $3,228–$4,842. Your actual cost may be lower or higher depending on your needs. Your psychologist will provide a more specific estimate after the intake session.
Typical activities include:
- Intake session
- Review of historical documentation
- Test administration and scoring
- Test interpretation and report writing
- Feedback session
- Finalising and issuing report
Typical total time: approximately 10–13 hours
The comprehensive pathway allows additional time to investigate broader learning, cognitive or psychosocial questions alongside ADHD.
Indicative fee: approximately $2,690–$3,497. Your actual cost may be lower or higher depending on your needs. Your psychologist will provide a more specific estimate after the intake session.
Autism assessments
Typical activities include:
- Intake session
- Context consultation/observation where relevant
- Structured developmental interview
- Direct assessment session
- Test administration and scoring
- Test interpretation and report writing
- Feedback session
- Finalising and issuing report
Typical total time: approximately 13–15 hours
Autism assessment is available for young people and adults. The information sources and assessment activities are adapted to age and context.
Indicative fee: approximately $3,497–$4,035. Your actual cost may be lower or higher depending on your needs. Your psychologist will provide a more specific estimate after the intake session.
Typical activities include:
- Intake session
- Context consultation/observation where relevant
- Structured developmental interview
- Extended direct assessment session
- Additional test administration and scoring
- Extended interpretation and report writing
- Feedback session
- Finalising and issuing report
Typical total time: approximately 15–17 hours
The comprehensive pathway allows additional time to investigate ADHD and other learning, cognitive or psychosocial questions alongside Autism.
Indicative fee: approximately $4,035–$4,573. Your actual cost may be lower or higher depending on your needs. Your psychologist will provide a more specific estimate after the intake session.
Additional professional work
Additional fees
Some work sits outside the standard therapy session fee. Keeping these items together makes it easier to see how they are charged without using oversized cards.
Cancellation and rescheduling
Cancellation policy
We know plans change. The table below shows the fee that applies when an appointment is cancelled, rescheduled or missed at short notice.
| Notice provided | Cancellation / rescheduling fee |
|---|---|
| More than 3 days before the appointment | No fee |
| 3 days before | 20% of the session fee |
| 2 days before | 50% of the session fee |
| 1 day before, same day, or non-attendance | 100% of the session fee |
What happens if I need to late-cancel?
If appropriate, we will offer you a telehealth appointment. If that isn’t an option, we will do our best to fill the cancellation. If we can’t, we’ll process the cancellation fee
How the notice period is calculated
The cancellation windows are calculated by calendar days, not by the exact number of hours before the appointment.
For a Friday appointment: cancelling on Monday is more than three days before and attracts no fee; Tuesday is three days before; Wednesday is two days before; Thursday or Friday falls within the one-day/same-day fee period.
Why the policy applies
The purpose of the cancellation fee is so that we can continue to provide a responsible, sustainable and high-quality service. When you book an appointment, that 1hr is reserved specifically for you. Unlike other medical services that have short appointment times, it can be very difficult to fill late cancellations, as another client then needs to be available during that hour. These longer appointments also mean that your psychologist is typically only able to offer around 2-5 appointments in a day, so each appointment is valuable as a resource to our clients and also for your psychologist’s income.
Late rescheduling, late arrival and missed appointments
Changing an appointment at short notice can attract the same fee as cancelling it where the time cannot be filled. If you arrive late, the session may need to finish at the original scheduled time and the full session fee remains payable. Medicare or other rebates may also be affected by a shortened appointment.
Outstanding cancellation fees
If a stored card cannot be processed, payment may be requested through the client portal within 24 hours. The current policy allows a late fee of 1% per business day on overdue amounts and the clinic may retry payment. Future appointments may be cancelled where fees remain outstanding, and continuing unpaid accounts may be referred for recovery.
Consultancy
Consultancy, supervision and mentoring
Some consultancy work is priced per activity because the scope can vary. Standard supervision and mentoring fees are listed below.
Supervision — psychologists and health professionals
Individual mentoring — pastoral carers / professional staff
Small-group supervision — 2–5 people
Packages can also be arranged where ongoing support is preferred.
Small-group mentoring — 2–5 people
Packages can also be arranged where ongoing support is preferred.
Presentations and other consultancy
Pricing depends on the activity and scope. Contact us for a quote; we usually aim to provide this within 24 hours.
No surprises is the goal
If you are unsure what fee applies to something you have been asked to do or would like to request, ask us before it happens and we will clarify it.