We're the private practice for people who don't like (or don't think they'll like) working in private practice
Why? Because our team thinks differently. About the work, about lifestyle and about the reality of being a psychologist, a human, a father, a friend, a community member – whatever your roles are. And importantly, because as a team (yes, including Matt who started ConnectEd), we’re constantly learning and changing stuff to get that fit just right for every single person who comes through our door. Staff and clients.
Most of these kind of sections on a website will want to tell you many of the same things – that we pride ourselves on delivering quality services, that we care about our clients, and that we offer a lot of opportunities for clinicians to develop their skills – all of that is true for us too.
However more importantly to us is that we want to develop a team that strikes the balance. The balance between being passionate about your work, but not all about your work. That is as interested in the wellbeing of others in the team, as they are about looking after themselves. That embraces their unique personality and finds ways to compliment the unique style of others. We want a whole person, with all the richness that has to offer.
We believe that when we work with great people, we will do great work. Our team is the most important resource that we have and we want to make sure that we do all that we can to support your personal and professional growth.
We could write a long spiel about all the perks of working with us, but we think the real magic is when we sit down and talk about it. Send us an email if you’re interested in learning more – matt@connectedcc.com.au. We won’t put the hard sell on!
We are particularly interested in anyone currently or previously working in a school counselling role. You might be wanting to test out private practice for the first time – we are a great opportunity to do that! We offer salaried and contracting positions, full-time and part-time. We are open to looking at any model that works for all of us. Want to see one client one afternoon a week? Brilliant! Want to only do Saturday mornings and never work any other day while you’re here? Go for it! We’ll make it work for all of us
Send matt an email at matt@connectedcc.com.au and we can catch up for a coffee and a chat!
Currently recruiting a receptionist role
Permanent part-time | Monday–Friday | 10:00 am–2:00 pm
20 hours per week | $34 per hour + superannuation
Graceville, Brisbane | On-site
ConnectEd Counselling and Consultancy is looking for a warm, organised and highly capable Receptionist / Administration Assistant to join our team. This is a permanent part-time position working 10:00 am–2:00 pm, Monday to Friday, offering consistent and predictable hours with no weekend work. The position is year-round rather than school-term only.
Our preference is to appoint one person who can work across all five days. However, we may consider a job-share arrangement for strong applicants, so if you are interested in the role but cannot commit to all five days, you are still welcome to apply.
About ConnectEd
ConnectEd is a psychology and counselling practice based in Graceville. We work with children, young people, adults and families, with a strong focus on helping people feel comfortable, supported and connected. We’re professional in the work we do, but we’re also deliberately down-to-earth, warm and friendly in how we do it. We want people coming into the practice to feel welcomed and at ease, rather than like they are walking into a formal or clinical environment. The same applies to our team. We value people who are approachable, genuine, thoughtful and able to have a laugh, while also knowing when something needs to be handled carefully and professionally. Connection is an important part of the way ConnectEd has traditionally described its work with families and the broader community.
Because our receptionist is often the first person someone sees when they arrive, finding someone who fits that style is particularly important to us.
About the role
As one of the first points of contact for people accessing ConnectEd, you’ll play an important role in creating a welcoming, professional and supportive experience while helping with the smooth day-to-day operation of the practice.
Responsibilities will include:
- Welcoming people to the practice and managing reception
- Managing appointments and practitioner calendars
- Responding to email enquiries
- Scheduling and changing appointments
- Processing payments, invoices and accounts
- Maintaining accurate records
- Assisting with correspondence and general administration
- Providing administrative support to our psychologists and broader team
About you
More than anything, we’re looking for someone who enjoys working with people and naturally helps them feel welcome and comfortable.
You’ll need to be:
- Personable, approachable and genuinely people-oriented
- Warm and friendly while remaining professional
- Reliable and well organised
- Confident using technology and learning new systems
- Comfortable working independently
- Able to manage multiple priorities
- Clear and professional in your written communication
- Discreet and thoughtful when handling sensitive information
Given the nature of our work, empathy, good judgement and a strong commitment to privacy and confidentiality are particularly important. Previous experience in psychology, counselling, medical or allied-health reception or administration would be highly regarded, but isn’t essential for the right person.
What we offer
- Permanent part-time employment – 20 hours per week
- Monday–Friday, 10:00 am–2:00 pm
- $34 per hour + superannuation
- No weekend work
- Consistent and predictable hours
- Job sharing may be considered
- A warm, friendly and supportive team environment
- Training and support
- A role within a growing counselling and psychology practice in Graceville
Interested?
We’d love to hear from you.
Please complete our online application form below, where you’ll be asked to tell us a little about your experience, availability and interest in the role. You’ll also be able to upload your CV as part of the application.
Applications close Tuesday, 22 September 2026. We may close applications earlier if a suitable candidate is identified.