Professional development and mentoring
Exclusively for pastoral carers
Practical, relevant and down-to-earth support — from people who understand the work of pastoral care in schools
We’ve designed our PD and mentoring to help you support students more effectively (and efficiently), build strong relationships, and feel more confident in your role.
✅ Specifically for school pastoral care staff (e.g. year level and house leaders, form teachers and deputies) – no generic PD here!
✅ Join live, watch on demand, or mix and match – whatever suits you
✅ Affordable and designed with school budgets in mind
(We also have PD and supervision for School Psychologists and Counsellors – check it out here)

Pastoral Carers PD
Tailor-made live and on-demand webinars (and resources), designed specifically for Pastoral Carers in Schools. Supporting you with practical insights, strategies and considerations to address the unique challenges faced in these roles (e.g. year level coordinators, heads of house, deputies and principals).

Group Mentoring - Pastoral Carers
Join our engaging and enriching group mentoring sessions tailored specifically for pastoral carers. These sessions offer a unique opportunity to connect with peers in similar roles, share valuable insights, and enhance your professional skills in a collaborative environment

Individual mentoring
We provide mentoring and coaching to school staff, particularly those in pastoral care or leadership roles. We support you to identify areas of your work to celebrate and improve on, with a particular focus on systems, processes and skill-development
ConnectEd School PD

Made for you
Unique content, designed for pastoral carers, and presented by a team with the expertise

Live and on demand
Join live or watch when it works for you - no need to attend in real time but access is always there

PD in your budget
High-impact content at a low cost — perfect for individual or whole-school access.
One price. 15 months access.
16 PD sessions
$350 (+gst)
= $21 per PD
✅Access to all sessions – live and recorded
✅Group and whole school pricing available
Incredible value for a full year of support
If you were to purchase each session individually, the total value would be over $1,360.
But with our full-year membership, you get:
- Access to our entire catalogue of PD for Pastoral Carers – packed with practical strategies you can use right away
- Ongoing access to practical tools and resources
- Exclusive member discounts on new content and additional events
Flexible pricing to suit your team
We know every school setup is different, so we’ve made pricing as flexible as possible:
Individual membership – full access for one pastoral carer
Group pricing – discounted rate for 3 or more registrations – up to 40% off! (across either PD stream)
Whole school membership – register your full wellbeing team (8+ staff across counselling or pastoral care)
→ Only $2,500 + GST for the entire team
Need an invoice? Want to check your eligibility for a group rate? Get in touch here: admin@connectedcc.com.au
Pastoral Carers PD
(All webinars are recorded and available to re-watch on demand)
This 1-hour webinar will focus on how pastoral carers can support students going through difficult family circumstances. From divorce to family breakdown, strained relationships and all in between, we will explore how home challenges can affect students and how to provide meaningful support.
Some of the key ideas that will be covered include:
- Understanding the impact of family issues on students’ well-being
- Offering emotional support during times of change
- Practical strategies for maintaining stability at school
- Collaborating with parents and external services to provide holistic care
This 1-hour webinar will delve into the increasing academic pressures faced by students. We will explore how perfectionism and high expectations can negatively affect students’ mental health, the role that the school plays in supporting and exacerbating this and offer ways to support them in managing stress.
Some of the key ideas that will be covered include:
- Considering the way we communicate with students about expectations, goals and performance
- Identifying signs of academic pressure and perfectionism
- Supporting students in setting realistic expectations
- Techniques for managing stress and building resilience
- Collaborating with teachers to reduce pressure on students
This 1-hour webinar will focus on how to respond to emotional difficulties in students across varying levels of intensity. From mild emotional challenges to more severe issues, this session will explore strategies for addressing emotional wellbeing at different stages and providing appropriate support to students.
Some of the key ideas that will be covered include:
- Recognising the signs of emotional distress at different levels of intensity
- Practical strategies for responding to mild, moderate, and severe emotional difficulties
- Techniques for supporting students through ongoing emotional challenges
- Collaborating with teachers, parents, and mental health professionals to provide tiered care
This 1-hour webinar will highlight the importance of collaboration between pastoral care staff and teachers. Often there can be tensions between these two “silos”, which causes tension and role-conflict that can be impact on students care. We will explore ways to build strong partnerships that enhance student support and well-being.
Some of the key ideas that will be covered include:
- Effective communication strategies between pastoral care and teaching staff
- Integrating pastoral care initiatives into classroom practices
- Strengthening the support network around students
- Tools for collaborative problem-solving in student care
This 1-hour webinar will cover the importance of teaching students about healthy relationships and the various challenges that can come up in these newly experienced interpersonal experiences. We will explore how to educate students on consent, communication, and respecting the boundaries of others.
Some of the key ideas that will be covered include:
- Understanding fundamental aspects of a healthy relationship and how we communicate these to young people
- Understanding the concept of consent and healthy boundaries
- Teaching students how to communicate their boundaries effectively
- Addressing boundary violations and helping students navigate these situations
- Collaborating with parents and educators to reinforce these concepts
This 1-hour webinar will focus on understanding anxiety in young people. This session will explore the symptoms and causes of anxiety, offering practical strategies for recognising and addressing anxiety in a school environment. More than that though, it will provide you with an insight into the experience of young people, in school, who are experiencing anxiety and what they might find most helpful
Some of the key ideas that will be covered include:
- Identifying the signs and symptoms of anxiety in students and understanding the underlying causes of anxiety
- Upskilling all staff to support students experiencing anxiety, especially in the classroom
- Practical strategies for supporting anxious students
- Collaborating with parents and mental health professionals to provide comprehensive support
This 1hr webinar – defining your role as a pastoral carer – focuses on the core idea that sits behind most decisions we have to make in our work – what is my role? While every school and every pastoral care leader operates differently, there are some universal considerations and reflections we can make that will help provide that clarity and communication (for yourself and others).
Some of the key ideas that will be covered include:
- Who cares anyway? Why role definition is important to you and your wellbeing
- Defining your role – what do you think it is? What do others think it is? And what do you think it should be?
- Communicating your role to others
- How do you hold firm on your boundaries?
In this 1hr webinar – practical counselling skills for pastoral carers – we will look at the applied and useful counselling skills you can make use of in your role. While you are (likely!) not a counsellor, there are certain things that you can do to help navigate some of these tricky pastoral conversations
Some of the key ideas that will be covered include:
- What are the practical counselling skills you can make use of (e.g. emotion coaching, reflective listening)
- What to be aware of when having significant pastoral conversations with students
- Identifying your school process for escalating mental health concerns
This 1hr webinar – Supporting students at risk of significant self-harm and suicide – provides an overview of caring for students, yourself and others, when there are risk issues. Of all the situations we deal with in school, this area is one that most pastoral care staff reflect on as being the most difficult and stressful. This webinar focuses on creating a series of processes that help you standardise what you do, reduce decision fatigue and create a more consistently positive system.
Some of the key ideas that will be covered include:
- The importance of having clear processes that span the continuum and timeline of risk – from initial identification to management/support and (hopefully not ever needed) postvention
- Synthesising processes and resources to develop a framework for support through each stage (including a template for risk assessment and processes for supporting a student when risk issues are identified)
- Looking after yourself and others – why doing the work now will help look after you later
This 1hr webinar – Using data to understand student wellbeing and developing initiatives to support this – will focus not just on collecting data, but more specifically, what you can do with it. The ability to understand where your students are at in terms of their wellbeing, and then adapt and develop activities in response to this, is often something that many pastoral care staff would like to do but struggle to accomplish
Some of the key ideas that will be covered include:
- Considerations before collecting data – what do you want to know and consider before you ask the questions?
- How can you actually collect the data and what technology can assist with this
- Ways to make sense of, and then put into practice, what the data are telling you
This 1hr webinar – utilising digital systems in schools – is all about creating more efficiency in your work. Almost all of us are guilty of doing things the same way we’ve always done it, even when we recognise there might be a better way to do it. Effort now = massive benefits later!
Some of the key ideas that will be covered include:
- What is the argument for and against modernising your systems?
- Identifying opportunities to make your work more efficient
- Using templating, automation and smart systems to reduce your workload
This 1hr webinar – Boundaries, burnout and being well – explores the day-to-day barriers to looking after ourselves at work. What is it about how we choose to see ourselves and our work, what do others really expect of us and how do we manage the guilt/imposter syndrome/drive to do more so that we can work in a way that is sustainable and thoughtful?
Some of the key ideas that will be covered include:
- What really gets in the way of creating a sustainable way of working? Your stuff, their stuff and how the ‘stuffs’ combine
- How do we determine our “pressure points” and what can we put in place to manage this?
- Saying no – knowing how to say it, when to say it and not feeling so danged guilty about it!
- Self-care (but not candles and bubble baths) – working hard now to protect yourself later
This 1-hour webinar will emphasise the importance of clear, effective communication between schools and parents, to help create that strong alliance between home-school-young person. We will cover strategies to enhance parent engagement and build strong, collaborative relationships to support student wellbeing.
Some of the key ideas that will be covered include:
- Best practices for communicating with parents about sensitive issues
- Building trust and rapport with families
- Encouraging parent involvement in the student’s academic and emotional journey
- Tools for ongoing, effective communication
This 1-hour webinar will tackle one of the biggest topics facing young people, schools and parents – technology use, misuse and healthy use. We will explore the role of technology use on wellbeing, how we communicate about balance and provide strategies to encourage a balanced approach to technology in students’ lives.
Some of the key ideas that will be covered include:
- Reality check on technology use and its impact (and why this is not a “kid” problem and more like an “everyone” problem)
- What do we actually mean when it comes to healthy use and how do we communicate this
- Strategies for implementing effective balance in technology use
- Collaborating with parents to upskill and support their conversations with their child
Your presenter

Dr Matt O'Connor
Clinical and School Psychologist
Dr Matt O’Connor is a Clinical and School Psychologist, academic and presenter, with over a decade of experience in the education sector. He is also the Director of Brisbane-based clinic, ConnectEd Counselling and Consultancy, which provides therapeutic services to young people and families, and consultancy services to the education and corporate sectors.
Dr Matt is well-regarded throughout Australia for his unique and engaging presentation style, and his ability to balance practical and grounded discussions, with ‘bigger picture’ concepts. His career as a psychologist has focussed on the delivery of school-based psychological services, with a special focus on systems and processes. His work has included hundreds of presentations to psychologists, schools, parents and students, as well as academic publications and conference presentations. His academic work has been cited over 900 times, and is being translated into 45 languages.
In addition to this work, Dr Matt is also a sought-after supervisor and consultant, often in the areas of school structures, and supporting psychologists, pastoral care staff and schools to identify opportunities to improve school pastoral care and wellbeing processes.
Pastoral Carers Mentoring - 2026
Taking expressions of interest for 2026
- People in pastoral care leader roles (e.g. year level coordinator, head of house, deputy)
- Open to people across Australia
- Frequency: The group will meet twice each term, starting Term 1
- Duration: Each session will last for 1 hour
- Location: Meetings will be held online
- Cost: Priced as a package for the year – $80 per session x 8 sessions = $640 (+GST) for the year
- Pastoral Care Systems and Processes: Share and learn about effective systems and processes that can improve pastoral care within your community. Troubleshoot challenges within your school and identify opportunities for growth.
- Issues of Concern: Address current challenges and concerns, finding collective solutions and gaining perspectives from different pastoral settings.
- Managing Difficult Situations: Discuss strategies for handling challenging scenarios, drawing on the experience and wisdom of the group.
- Tailored Professional Learning: Receive professional development specifically tailored to the unique demands of your role as a pastoral carer.
- Cross-Collaboration: Engage in meaningful exchanges of ideas with other pastoral leaders from various systems and states, broadening your understanding and approach.
- Connection and Support: Build a network of support with others who share your role, fostering a sense of community and shared purpose.
Individual mentoring - Pastoral Carers
At ConnectEd, we offer something a little different — structured, supportive mentoring and coaching tailored specifically for school staff.
Drawing on our background in health, education and business, we’ve developed a program that helps staff reflect, reset, and refine the way they work. Since launching in late 2022, we’ve had the privilege of supporting schools and school staff across Australia
Who is this for?
Mentoring is widely embraced in the health sector, where it’s used to support both professional growth and personal development. In education, however, it’s often overlooked — despite the complex and demanding nature of school roles.
Our mentoring and coaching is designed for:
School leaders (Principals, Deputies)
Year level coordinators, house leaders and pastoral care staff
Counsellors, guidance officers and ministry team members
Wellbeing and learning support staff
…and anyone in a student support or leadership role looking for structured, meaningful professional reflection.
What do we mean by mentoring and coaching?
Our approach goes beyond supervision, management advice or informal chats. It’s not therapy, and it’s not about performance evaluations. Instead, we offer a supportive space to:
Reflect on your work
Talk through challenges or tricky decisions
Identify systems, approaches or processes that need refining
Find proactive, realistic next steps
We aim to help you understand what’s working, what’s not, and how you can adjust your approach to make your work easier and more effective. If personal wellbeing is your primary concern, we’ll help you connect with someone who’s best placed to support you with that. Please note, this is not therapy, nor is it a health service, and it is not intended to replace specific support for you. Where issues relating to your wellbeing are the primary concern, we will support you to connect with someone else who can more specifically support you with this.
What does it look like in practice?
We tailor the process to suit your school or team. We are happy to meet in person (if local to Brisbane) or online via Zoom and different options include:
Group mentoring (1hr): For 2–10 staff in similar roles. A shared space for reflection, strategy and collaborative problem-solving.
Individual mentoring (1hr): A confidential one-on-one session to explore your work and goals more deeply.
Combination model: A mix of group and individual mentoring — for example, one group session each term, plus one individual session per person.
Mentoring topics vary based on your needs. Some common focus areas include:
Reviewing students-of-concern and refining pastoral care processes
Building more effective systems for supporting staff
Strengthening your approach to complex student or team dynamics
How much does it cost
See the fees here
A reminder this is not therapy, nor a health service, and it is not intended to replace specific support for your mental health and wellbeing